I am a few days from dropping my wildblue poor
excuse for internet access by satellite.

I began posting over a year ago on some other
websites in hopes to prevent others from falling
victim of this scam as I did.

Recently on 1 of these sites I happened to notice
that when I reviewed HH GREGG and Assurant Solutions
in regard to being ripped off on a 5 year extended
warranty, A few of the other users of that site
began harassing me by leaving nasty comments on my
reviews.

It seems they took so much offense with my Wildblue
review that they somehow managed to hack into the
that rating website.

They manipulated reader votes on many reviews made
about Wildblue and actually zeroed out both the
” AGREE ” AND THE ‘ DISAGREE ” category vote count
totals. They did not change totals for ” funny ” or
for ” helpful “.

Then they complained to the site administrator and
claimed I had multiple accounts which was against the
site rules.

I had learned that site was favoring Wildblue by their
repeated zeroing out of the votes for Wildblue in what
seemed obvious to me to be favoring and protecting them
from the public seeing what others felt about them.

I had sent messages to a few other members to alert
them to both the vote count hacking and also that some
of their reviews about Wildblue were simply vanishing
from the site.

After I had sent these messages through the site messaging
feature, 1 of the vanished Wildblue negative reviews
did re-appear! ( IMAGINE THAT )

I decided to cancel my membership with that site when
I received their made up charge accusing me of having
multiple accounts on their site. I was not sanctioned
or restricted, and I only had 1 account. But I did not
feel that site was on the level simply because they
were seemingly protecting Wildblue.

I had reviewed 10 different businesses and made about
100 comments on other reviews, mostly about my bad
times with Wildblue.

The site administrator did as I had asked him to do
and quickly closed my account, as well as deleting
my reviews in which I had rated those 10 businesses.

He also deleted all my comments as well as all my votes
I had made on other people’s reviews.

I have no problem with that rating site, my problem
is with myself because I had overlooked the fact that
Wildblue is a paying advertiser on their site. I
should have thought about the possible influence which
this fact could have upon any ratings.

Another interesting aspect which I have learned since
I closed my account with that rating site is that their
vote count totals are still incorrect.

I was curious about their vote count when I saw that
the vote count totals had been zeroed out on a few on
which I remembered the numbers.

Over the past several days I have visited and spoken to
several of my friends and relatives about my suspicions
of that web site.

I actually wrote down the vote count totals on about 30
reviews and had them in a notebook with me. I then asked
my friends to either visit that rating web site and place
their votes on these reviews from my notebook, or in the
case where they were members, to log in and place their
own votes.

After writing down the beginning and ending votes from
each of my visits, while I ’shoulder surfed’ other’s pc
screens, I was able to confirm that this other rating site
does actually and frequently edit as well as zero out bad
vote count totals for the Wildlue reviews.

What I have advised those people I visited that have been
members of that site, is to do what I did and close their
accounts.

I do not know what the name is for what they are doing,
but I feel it is not right. In my opinion they are doing more
wrong than is Wildblue. Wildblue is simply not able to
deliver what we pay them for. That rating review site seems
to me to be helping lure people into doing business with the
Wildblue service by hiding the true opinions of those reading
the reviews.

Thank you for reading my opinions

I’m very interested. Have had the same problems everyone else has listed below. Now it’s worse with the mixup with Google. Can’t get to the help webpage today, can’t get to the “contact us” page, the phone number didn’t work (kept hanging up on me). I’m unable to send emails out, even after a lengthy chat session with one of their technicians.

I’m now looking for another ISP, and fortunately for us in our remote mountainous area, our local broadband provider now reaches our house when it didn’t a couple of years ago (which is when we signed up with WildBlue).

Please let me know what I need to do to get signed up for the class action suit.

I am actually talking to the attorney about when we can proceed. He will have to front a lot of money and wants to make sure there is enough interest to proceed. Currently we only have about 20 people that have really expressed serious interest and that simply will not be enough.

When the time comes, I will put together a form for interested parties and direct traffic to gather personal data (name, email, address, WM service dates, phone, etc) that we can give to the attorney to get started.

We are getting much closer and I am keeping track of all registered users on this site as well as those that have contacted me directly.

At this point, let as many people know about this site as possible and keep the fight strong. We should have a serious update in the coming weeks!

I have decided to end my contract with WB immediately, and the only way to keep them from ripping me off more is to cancel the credit card and get a replacement. If they want to take me to court for the remainder, I welcome that. If any others out there feel they got a bad deal form WB, especially those with a recent installation that doesn’t work, cancelling your credit card is the only way to keep them from taking the full ammount you allegedly ‘owe’ them under the contract. Let them take you to court, if enough people do this, they will spend a lot of time in courts in every state they operate in, and perhaps begin to see the light. Wisconsin has consumer protection laws against this sort of thing,as many states do, and it is doubtful they will pusue it in court here.

It is time to actively seek an attorney that is willing to proceed with a class action suit against WB. It is my understanding that once the suit begins, WB can be compelled to advertise and contact present and former accounts with an offer to join the suit. How do we go about finding an internet savvy attorney, I want to be involved if possible so this thing can proceed. Admin?

Bartsen

In fact, the equipment was not even shipped until 12/31/07. I refused delivery and got UPS to return the equipment, which was received by the company’s shipping department in New York at 8:08 AM on 1/10/08. So far, there has been no refund at all. Because I canceled within 24 hours and because the company lied to me (they could’ve stopped shipment) and has not issued any refund, I am seeking a refund for the entire amount of $320.00 via BBB, AMEX, and others. My advice is to avoid this business entirely, even if you actually want WildBlue: all the other service providers are going to be better, based on my research and experience with these horrible people at 4WildBlue.com. Once they charged my credit card, they did not seem to care about me at all. Diane even bragged in an email that they “already had my charge.”

While I have no data to support the claim, I think broadband reports will give anyone an award that gives them a little greenery
Either that or WildBlue is taking the bandwidth away from the customers to give it to testing… Wouldn’t be that hard by coding a hostname throttle…