Comments on: WildBlue Internet Catch-22 and contacts http://wildbluesucks.info/2007/10/26/wildblue-internet-catch-22-and-contacts/ A Site Dedicated to sharing the suckiness of WildBlue Satellite Internet Fri, 30 Jul 2010 17:10:51 +0000 http://wordpress.org/?v=2.2.2 By: Robert Wilmesherr http://wildbluesucks.info/2007/10/26/wildblue-internet-catch-22-and-contacts/#comment-395 Robert Wilmesherr Sun, 29 Nov 2009 05:03:38 +0000 http://wildbluesucks.info/2007/10/26/wildblue-internet-catch-22-and-contacts/#comment-395 I signed up for WB and canceld the same day. What they told me on the phone,and what there "Oh by the way in case our salesperson did not cover these issuses here they are" were different. They lied to me from the start. I am still waiting for their equiment to arrive so I can send it back.I am so glad I did not get involved with them. Anyone who is thinking of going with this Company please "THINK AGAIN"!! thanks to eveyone who has taken the time to express their feelings. Robert Wilmesherr I signed up for WB and canceld the same day. What they told me on the phone,and what there “Oh by the way in case our salesperson did not cover these issuses here they are” were different. They lied to me from the start. I am still waiting for their equiment to arrive so I can send it back.I am so glad I did not get involved with them. Anyone who is thinking of going with this Company please “THINK AGAIN”!! thanks to eveyone who has taken the time to express their feelings.

Robert Wilmesherr

]]> By: Donald McCarty http://wildbluesucks.info/2007/10/26/wildblue-internet-catch-22-and-contacts/#comment-394 Donald McCarty Fri, 27 Nov 2009 21:47:32 +0000 http://wildbluesucks.info/2007/10/26/wildblue-internet-catch-22-and-contacts/#comment-394 And here I thought that I was the only one having problems with Wild Blue service. First of all, feel free to email me at any time. The two differences between Wild Blue and dial up DSL is that Wild Blue is up all the time and dial up is faster. When I get email it states, "you are getting 39 bits of 24 megabits". I mow my lawn and it states, "you are getting 60 bits of 24 megabits. They guarantee up to 1.5Meg down. 39 bits is up to 1.5Meg. There is no help or hope. When I was out for 39 days straight I had to call Mr. Moore to get service restored. The world needs to know how bad this service is. Keep in mind I tried Hugesnet DSL and it was worse. Call or email questions or comments. Donald E. McCarty And here I thought that I was the only one having problems with Wild Blue service. First of all, feel free to email me at any time. The two differences between Wild Blue and dial up DSL is that Wild Blue is up all the time and dial up is faster. When I get email it states, “you are getting 39 bits of 24 megabits”. I mow my lawn and it states, “you are getting 60 bits of 24 megabits. They guarantee up to 1.5Meg down. 39 bits is up to 1.5Meg. There is no help or hope. When I was out for 39 days straight I had to call Mr. Moore to get service restored. The world needs to know how bad this service is. Keep in mind I tried Hugesnet DSL and it was worse.
Call or email questions or comments.
Donald E. McCarty

]]> By: alpacaalex http://wildbluesucks.info/2007/10/26/wildblue-internet-catch-22-and-contacts/#comment-124 alpacaalex Mon, 29 Sep 2008 23:04:20 +0000 http://wildbluesucks.info/2007/10/26/wildblue-internet-catch-22-and-contacts/#comment-124 I am SO HAPPY I found this site! While I was on vacation recently, some one hacked into my Wild Blue network and uploaded TONS of data, 24/7 for several days, exceeding my FAP limit. I have been trying for several days to find out if anyone at Wild Blue, Got Sky (my local WB reseller), or NRTC ( who wholesales WB to Got Sky) has any authority to do ANYTHING! Each person I talk to says they have no authority to resolve my problem, no one they know has any authority, and in some cases, claim they have no direct supervisor for me to escalate the problem to. I am ecstatic at getting a list of execs for the company to aim my complaints toward! I don't think they will actually do anything, based upon what I have found at this, and several other sites, but at least I can raise the stakes now that I know what state they are based in. Alex I am SO HAPPY I found this site! While I was on vacation recently, some one hacked into my Wild Blue network and uploaded TONS of data, 24/7 for several days, exceeding my FAP limit. I have been trying for several days to find out if anyone at Wild Blue, Got Sky (my local WB reseller), or NRTC ( who wholesales WB to Got Sky) has any authority to do ANYTHING! Each person I talk to says they have no authority to resolve my problem, no one they know has any authority, and in some cases, claim they have no direct supervisor for me to escalate the problem to. I am ecstatic at getting a list of execs for the company to aim my complaints toward! I don’t think they will actually do anything, based upon what I have found at this, and several other sites, but at least I can raise the stakes now that I know what state they are based in.

Alex

]]> By: jayglo83 http://wildbluesucks.info/2007/10/26/wildblue-internet-catch-22-and-contacts/#comment-97 jayglo83 Thu, 29 May 2008 00:22:38 +0000 http://wildbluesucks.info/2007/10/26/wildblue-internet-catch-22-and-contacts/#comment-97 I am seriously interested in any actual class actions that may be currently active or to be initiated. I have a serious breach of contract. if anyone is actually doing anything. you can contact me via this board. Just let me know where to sign. I am seriously interested in any actual class actions that may be currently active or to be initiated. I have a serious breach of contract. if anyone is actually doing anything.
you can contact me via this board. Just let me know where to sign.

]]> By: dch357 http://wildbluesucks.info/2007/10/26/wildblue-internet-catch-22-and-contacts/#comment-95 dch357 Sun, 18 May 2008 00:00:21 +0000 http://wildbluesucks.info/2007/10/26/wildblue-internet-catch-22-and-contacts/#comment-95 I have sent certified mail to David Leonard and emailed him. He has never replied, although he accepts read receipts. I have had nothing but hell with Wildblue, from accounting to speed issues. His email address is: dleonard@wildbluecorp.com. (it may be .net, my contacts are on a different computer. WILDBLUE IS WILD BULL B@$% it simply SUCKS. I have sent certified mail to David Leonard and emailed him. He has never replied, although he accepts read receipts. I have had nothing but hell with Wildblue, from accounting to speed issues. His email address is: dleonard@wildbluecorp.com. (it may be .net, my contacts are on a different computer. WILDBLUE IS WILD BULL B@$% it simply SUCKS.

]]> By: jhart2007 http://wildbluesucks.info/2007/10/26/wildblue-internet-catch-22-and-contacts/#comment-28 jhart2007 Fri, 26 Oct 2007 19:40:12 +0000 http://wildbluesucks.info/2007/10/26/wildblue-internet-catch-22-and-contacts/#comment-28 Thanks ADMIN. I appreciate the comments. I agree, BBB does not possess a big enough club to do any damage. But if every angry Wildblue subscriber puts them in the loop, at some point a critical mass will be achieved and they'll be forced to act or stand at risk of losing THEIR credibility, and no doubt some funding as well. "Maybe we should all start sending letters to all the people on your post" That's precisely the idea. The letters don't have to be elegant, hell, use a form letter. Just be polite (in spite of your anger) and factual. The members of a Board of Directors seldom get direct mail and faxes from lowly little customers. Even if you use a form letter, by mailing it to everyone listed in the post, you will have done something very few people get to do. You will have surprised a bunch of rich people who didn't think you knew they existed. Isn't that worth a couple of bucks of postage? Regards, Jake Thanks ADMIN.

I appreciate the comments. I agree, BBB does not possess a big enough club to do any damage. But if every angry Wildblue subscriber puts them in the loop, at some point a critical mass will be achieved and they’ll be forced to act or stand at risk of losing THEIR credibility, and no doubt some funding as well.

“Maybe we should all start sending letters to all the people on your post”

That’s precisely the idea. The letters don’t have to be elegant, hell, use a form letter. Just be polite (in spite of your anger) and factual. The members of a Board of Directors seldom get direct mail and faxes from lowly little customers. Even if you use a form letter, by mailing it to everyone listed in the post, you will have done something very few people get to do.

You will have surprised a bunch of rich people who didn’t think you knew they existed.

Isn’t that worth a couple of bucks of postage?

Regards,
Jake

]]> By: Admin http://wildbluesucks.info/2007/10/26/wildblue-internet-catch-22-and-contacts/#comment-27 Admin Fri, 26 Oct 2007 15:57:48 +0000 http://wildbluesucks.info/2007/10/26/wildblue-internet-catch-22-and-contacts/#comment-27 Very informative post Jake, I have taken the BBB route but have not had any luck with them - WB just keeps responding about how I should call technical support. My last response said something to the tune of "Why should I call Technical Support? I unhooked my modem and my satellite dish is currently being used as a very expensive birdbath, because it surely was not any good as its original purchased intent. Unless your technical support department is going to refund my money, pick up this equipment, and release me from the contract, I have no intention of calling them." Maybe we should all start sending letters to all the people on your post :) Very informative post Jake,
I have taken the BBB route but have not had any luck with them - WB just keeps responding about how I should call technical support.

My last response said something to the tune of “Why should I call Technical Support? I unhooked my modem and my satellite dish is currently being used as a very expensive birdbath, because it surely was not any good as its original purchased intent. Unless your technical support department is going to refund my money, pick up this equipment, and release me from the contract, I have no intention of calling them.”

Maybe we should all start sending letters to all the people on your post :)

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