Comments on: WildBlue Associated Companies – The Wireless Center

By: kt

kt — Mon, 08 Mar 2010 20:30:05 +0000

Today, while camping at the State Park in Gautier and throwing some money at the local economy I was confronted by the man who runs the Wireless Center in Gautier. I, by the by, am a little old lady who was standing in a vacant field, adjacent to his building but not close. soaking up some sun with my poodle, who was politely laying in the grass. I was engaged in a phone call. This man came at me, out of the blue, yelling and puffing his chest telling me to get off my phone and listen to him. He demanded that I leave the field and remove my dog. He was unnecessarily gruff and behaved as though he was looking for a fight from someone….but ME, a little old lady?

I can’t even imagine doing business with this character…but I did meet a lovely lady attorney who lives in Gautier – FYI.

By: Pastor George M

Pastor George M — Sun, 01 Nov 2009 07:45:28 +0000

yeehaw Let’s Get a Lawyer ANYone else in the us IM HERE WAITING E-mail Me Too callcenterguy [AT] gmail.com Subject type (Wildblue Lawsuit)

By: bpratt555

bpratt555 — Tue, 19 Feb 2008 00:11:50 +0000

I to am a wildblue victim!I live in iowa-You can read my complaint at the sqeekywheel.com
http://www.TheSqueakyWheel.com My story is pretty much the same as everyone else-I paid 300$ for equiptment and was to pay45 a month for service-or so called service-it sucked to say the least–I was FAPPED on day 1–crazy–they said im on it to much—It was slower then all get out-and it was out for 2-3-4- hrs even 2-3 full days in a row—I called them on several occasions and yes-they sent a guy out-he said your antenna moved!Whatever!!It didnt!He then gets on the roof and says-oh-you need a new eye!!This is in the first week—-He replaced it—still rotten service—same old same old–I wanted it taken out–they talked me into keeping it for the full 30 days even though it didnt work right then i was obligated to pay a 300$ early termination fee-I never been so pissed off in all my days!!I made my last payment to them so they got there 600$ and they can stick where the sun dont shine—Wildblue needs to be stopped!!So agrivating!I to filed a complaint w/ BBB and they never got a response from the local telephone company iether after like 5 attempts so-what can ya do!!Frustrated in iowa!!!
Brenda
bpratt555@hotmail.com

By: Debra K

Debra K — Fri, 11 Jan 2008 01:02:29 +0000

I strongly agree with all the complaints against Wildblue and would certainly welcome a class action lawsuit. They claim (and still do…check out their homepage) “lightning fast connections, always on, no more delays”. I live in an area where DSL is not available and the salesperson really sold me on the package. I paid $289 and 23 days later my installer showed up. From day one I never, ever experienced fast internet (much less lightning fast) and was told that all I would have to do was upgrade to the “pro package, $79.95 per month” and that would solve my speed problem. It proved to be slightly faster than our old dial-up. One-third of the time we could not even connect to the internet. It became a joke that a butterfly must have landed on the dish. I would call and be on hold for so long I would give up. I would voice a complaint when I did get through and get put on hold. I actually waited on hold for one hour and twenty minutes when I asked to speak to the retention department. We simply quit using the internet like we used to. After many, many phone calls and complaints and six months later, the system went totally down. Called service and was told that they would schedule a servicecall for us at a cost of $95.00 and perhaps they could get here in three weeks. That was it…..I called and informed their retention department (Nicole) that I was cancelling and of couse was told absolutely not, you have a contract and you must pay the remainder months. I am trying to warn others…stay away from this company. They do NOT care about customers or service after the sale !

By: Admin

Admin — Mon, 17 Dec 2007 16:37:29 +0000

Like I stated in my post. I did not expect them to respond – and they didn’t.

I received my response from the Better Business Bureau of Mississippi who stated:

The Better Business Bureau did not receive a response to your complaint. We regret to advise you that our effort to assist you in reaching any form of voluntary settlement have been unsuccessful. We are closing this complaint as “NO RESPONSE.” Your complaint, with proper notations, will remain as part of this file.

Needless to say, I expected this but maybe someone will notice it someday…