Comments for WildBlue Sucks

Comment on Wildblue FAP and how it is monitored by Jeff B

Jeff B — Sun, 05 Feb 2012 04:01:27 +0000

Oh cry me a fricken river.. build a bridge… and get over it.. I can watch a few netflix movies and ton of You tube vids and dl my itunes without a problem (other than monitoring my 30 day rolling cycle.. Which is easy) I live in the mountains and have never ahd a problem with this service.. so it is probably your install. (remainder of comment removed because of language ~admin)

Comment on Yet another poor service complaint by John

John — Fri, 27 Jan 2012 17:50:59 +0000

I’m not using the wildblue email service because it is a pain in the ass to use. That’s not my primary complaint, however. It is that all the talk about wildblue being incredibly slow is totally true. Supposedly your service speed cuts back when you approach the level of service that you pay for. However, I don’t know how you would be able to tell that they are cutting you back. Their normal speed is so slow that there’s no way to tell slower from slowest. And, of course, during inclement weather you might as well go do something else. you sure as hell aren’t going to use the service you are paying for. Call wildblue and if you tell them there’s a dark cloud in the sky they’ll say the moisture is absorbing the signal. But if you tell them your Dishnetwork is working fine and the signal level is near normal they tell you those frequencies are different. Bullshit! These services all use the K-band frequencies and many of the same satellites. Wild blue is a scam and any customer of theirs is getting ripped off bigtime.

Comment on Former WildBlue Tech Support Agent by Admin

Admin — Fri, 27 Jan 2012 01:27:01 +0000

What’s your ping rate? I have been off the service for some time now but I doubt that I would still be getting the amuont of emails and traffic on this site if the service really was improved and better.

Comment on Former WildBlue Tech Support Agent by Frank

Frank — Fri, 27 Jan 2012 00:06:34 +0000

You forgot to mentioned that things have change with wildblue service. with the new viasat 1 satalite now in service, you now have speed up to 12 MBPS!!!!
Which is faster than Huges and other Satalite
service Combined!!

Comment on Former WildBlue Tech Support Agent by Richard

Richard — Wed, 25 Jan 2012 21:50:26 +0000

Just the worst of the worst. From service to policies to customer service. Hope WB goes belly up and that they take DirectTV with ‘em.

Comment on ATTENTION WILDBLUE CUSTOMERS by Lynne Larkin

Lynne Larkin — Wed, 25 Jan 2012 04:07:14 +0000

I have had it with wild blue. They have dropped me to half the speed of dial up and are still charging me the top package price. When I contacted them they talked to me like I was a child and kept telling me it wasn’t their rule it was the FCC’s rule. My service has been horrible since day one. Due to our location I basically have no choice and they love that. I too was told, when I asked about a business account, that I would have to go thru another company. But when I called 3days ago the we’re telling me about the new satellite that was up and running for only $150 per month. Today when I called I was told that satellite would not be up and running until April. They can’t even keep their lies straight after I hung up on the idiot that I was talking to I can’t even get online. Bit I am sure they are still charging me. I hope they have nightmares because of what they are doing to everyone!

Comment on Wildblue FAP and how it is monitored by TOWANDA

TOWANDA — Tue, 24 Jan 2012 13:59:56 +0000

The problem with living in a rural area and having any kind of satellite internet is that they have you right where they want you. They can do whatever they like and get away with it because we have no other affordable alternative. I’m sure the Feds back them up too.
Let’s face it we are screwed. They took away our free TV didn’t they?????

Comment on Former WildBlue Tech Support Agent by TOWANDA

TOWANDA — Tue, 24 Jan 2012 13:39:58 +0000

The problem with satellite internet and living in a rural area, is the B’s have you by the nads because there is no other service available, so they can charge you outlandish fees for dial-up speeds, fail when a cloud moves over the area, and they have real crappy attitudes because they know you do not have alternative high speed options that are affordable.
Kinda like the frigging oil companies, they charge you want they want because there is no competition.
So bend over folks and grab your ankles and suck in your breath, it hurts, I know, but what choice do you have.
Signed,
sickofthewholesystem

Comment on ATTENTION WILDBLUE CUSTOMERS by Deb

Deb — Mon, 23 Jan 2012 17:00:57 +0000

What is up with the class action lawsuit? I would definitely participate. Have had WildBlue for 3 months, called umpteen times, had 3 service appointments where the service guys didn’t show or call and now, after my 90 days has run out, they say they will send a service guy out for $95.00. They are nothing but rip-off artists and something needs to be done!

Comment on Wild Blue= poor service, slow speeds, no refunds, bad attitude by Mike walls

Mike walls — Sat, 21 Jan 2012 18:39:13 +0000

They are going by the name exede now cause they are trying to say they have better service but they don’t. They are owned by the government. Via sat. Do we really need th government monitoring or online habits? Via sat is a spy company make spy satellites. Don’t trust them , they sell 1 exede plan for 49.99 at 7.5. Then another plat form they sell 10 gigs for 49.99. Exact same plan. Just less gigs pet month. I thought that was illegal